Grievance Redressal

Consumer support

Grievance Redressal

If you have a complaint about an order or a product, please contact our Grievance Officer. This page is published in line with the Consumer Protection (E-Commerce) Rules, 2020.

How we handle your complaint

  1. 1

    Write to us

    Send your complaint using the form below or by email, with your order number if you have one.

  2. 2

    Acknowledgement within 48 hours

    We acknowledge every complaint within 48 hours of receiving it.

  3. 3

    Resolution within one month

    We aim to resolve your complaint within one month of receiving it.

Submit a complaint

Please share as much detail as you can so we can help quickly.